The Xpress group have over 20 years experience in emergency repair services,we have been a pioneer within the Emergency & non-emergency Services Business.We have Developed many of the Operational, Administrative and customer care techniques that are now accepted as standard procedure throughout the industry.
The Perpetuation and future success of the business is based on a tried and tested formula that we have adopted over a 20 year period.
A friendly and efficient Head Office Control Team
Quality workmanship by skilled tradesmen
A reliable 45 minutes service - day or night, 365 days a year
Ongoing loyalty to new and existing customers
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By its very nature the Emergency Services Industry demands this attention and dedication to be truly successful.
A full 24 hour x 365 days a year call out service is available at all times.
Our National network of emergency services are run from our Head Office, Central Control at 18 Treelawn, Leigh-On-Sea, Essex, SS9 1PY. The Central Controls’ switchboard is constantly attended 24 hours a day, there are no answering machines. From the very offset it is a personal one-to-one service with our customers, Every job is just as important as the next, from the largest Commercial to the smallest Domestic, we give the same amount of urgency in there attendance.
Our system is based on rapid communication between our Central Control office and the area tradesman. Efficiency on the part of Central Control and the speed of response by the area tradesman is what ensures our marketing pledge of a “45 minutes service” and is paramount to our future success. |